Contact
There’s one inbox, and a person reads it.
No ticket numbers, no chatbot loop. Email the studio and Anisha will reply, usually within a working day.
The studio
Yellow Dice Games4838 Roberts Ct
Castro Valley, CA 94552
This is a working home studio, not a shop — please email before visiting.
Common questions
Turnaround for each game, what postage costs, how changes and refunds work, and what happens to your photos — all answered on the support page.
Read the support pageChanges and cancellations
Every order can be changed or cancelled for 24 hours, from your dashboard, with a countdown and no email needed.
After that it depends on what you bought. A GLITCH preordercan still be cancelled at any point before it ships — it’s a printed box, and there’s no reason to hold you to it. A personalized gamecan’t, because an artist has started and it carries somebody’s name and face.
If it arrives damaged, or we got something wrong that you gave us correctly, that’s on us whenever you notice — send a photo and we’ll remake it or refund it, your choice.
Working on something bigger?
Weddings, corporate gifting, an event needing more than a handful of boxes — email the studio and we’ll work out whether we can do it properly before saying yes.
Email the studio